Employment Opportunities

Positions Available.

• Assist customers through a thorough buying process supported by established selling steps, policies and procedures.
• Develop and relay a high level of product knowledge around vehicle features.
• Demonstrate operation of vehicle in showroom and via test drive.
• Provide new vehicle to customer through established delivery process, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction, loyalty and long term clientele.
• Develop a prospecting system, making calls and sending emails to potential customers to set appointments.
• Close Deals!

• Minimum high school diploma or GED equivalent required.
• 2-5 years sales and customer service experience preferred, but not required.
• Excellent customer service, organizational and negotiation skills.
• Self-motivated, goal-oriented and enthusiastic presence in a team environment.
• Strong written and communication skills.
• Valid driver's license required and clean driving record.

• Paid Training and Development
• Tremendous Career Growth Opportunity
• Health, Dental & Vision Insurance
• Paid Time Off
• 401(k)

• Minimum 1 year experience in a service advisory role
• ADP/CDK experience is preferred but not required.
• High volume mentality
• CSI focused

• Paid Time Off
• Health, Dental, Vision & Life Insurance
• 401(k)
• Flex Schedule
• Tremendous Growth Opportunity
• Lucrative Pay!

• Handling incoming and outgoing calls and emails 
• Manage customer contacts, service, follow up, and lead generation 
• Set appointments for sales managers in our dealership 
• Answer customer questions and provide basic vehicle information as requested 
• Maintain rapport that encourages repeat and referral business and contributes to customer satisfaction 

• Excellent computer skills (typing accuracy and speed) required 
• Previous (1-2 years) call center experience required 
• Automotive experience helpful but not required 
• Able to communicate persuasively and politely with customers 

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty
• Communicating with Parts Department and service advisers regularly to effectively manage production and customer communication
• Diagnosing the cause of any malfunction and perform repair, if authorized by the customer 
• Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of customer vehicles.
• Documenting work performed on each vehicle on the repair order form
• Maintaining an inventory of normal technician's tools not normally inventoried by the service department as "special tools"
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate 
• Providing an exceptional customer experience to drive loyalty
• Other duties, as assigned

• High school diploma or equivalent
• 2+ years experience as an automotive technician 
• Automotive technical training (varies based on needs)
• Attention to detail 
• Organization and follow-up skills 
• Valid in-state driver's license and acceptable, safe driving record 

• Shuttling customers to and from the dealership
• Moving vehicles on the lot to assure an orderly inventory
• Wash/service vehicles as needed 
• Other duties, as assigned. 

• Able to work flexible hours 
• A clean driving record
• Dealership experience a plus
• Professional appearance
• Great attitude and customer service oriented 
• Able to be a team player
• High school diploma